I suddenly up and moved my auto insurance policy to another company because of better rates and service. In doing that, my previous agent wondered if it was something that she said.
If there’s one thing I don’t put up with it’s lousy service. There are plenty of people and companies out there who are happy to assist you. If I ask a question and continuously get the run around, I’m going to look elsewhere. If I feel ignored or not valued as a customer, I’m going to jump ship.